Welcome to Almaty! Car rental is a great way to explore Kazakhstan's largest city and the surrounding area. In this guide, you will find all the important information you need when picking up at Almaty Airport (ALA), including costs, required documents, and local driving rules.
Car rental company offices are usually located in or near the arrivals hall. They are often grouped in a central location, but some companies may have separate counters. In most cases, you will need to take a free transfer to the parking lot to pick up the vehicle. Inquire on-site about the current procedure.
Numerous international and local car rental companies operate at Almaty Airport. The most common include Avis, Budget, Europcar, Hertz, and Sixt, but other smaller providers are also available. It is worth comparing prices and conditions before making a decision.
A wide range of cars is available for rent at Almaty Airport. Here are some popular categories:
| Category | Daily price (EUR, approximately) |
| Economy | 20-30 |
| Compact | 25-40 |
| Mid-size | 35-50 |
| SUV | 50-80 |
| Luxury | 80+ |
The above prices may vary depending on seasonal changes and availability.
To rent a car, you generally need the following documents: a valid driver's license, identification (passport or ID card), and a credit card. In most places, you must be over 21 to rent a car, but certain categories may have a higher age limit. Check the restrictions when booking. The security deposit amount is determined by the vehicle category and is usually deducted from your credit card. It is important to thoroughly inspect the vehicle upon pickup and document any damage to avoid disputes upon return.
Car rental companies generally offer various insurance packages. CDW (Collision Damage Waiver) covers collision damage, Theft Protection covers theft, while Super CDW reduces the amount of the deductible. It is worth considering additional insurance, especially if you are driving on unfamiliar routes. Ask the rental company what damages are not covered by the insurance and in what cases you will have to pay a deductible.
In Kazakhstan, you must drive on the right side of the road. Speed limits are generally 60 km/h in cities, 90 km/h on country roads, and 110 km/h on highways. There are also toll roads in the country where you can pay on the spot or online. Parking in cities is often difficult, so it is advisable to look for parking garages or paid parking spaces. Local police strictly enforce traffic rules, so pay attention to speed limits and signs.
Not necessarily, but an international driving permit is recommended, especially if your driver's license is not in Latin characters.
Most car rental companies accept credit cards. Some may accept cash, but this is less common.
Immediately notify the police and the rental company. Take pictures of the scene and the damage.
The car must generally be returned to the rental company's office at Almaty Airport.
Most rental companies offer unlimited mileage, but it is worth checking the conditions.
Notify the rental company as soon as possible. A fee may apply for the delay.
Yes, but you usually have to pay an extra fee for the additional driver.
Immediately call the rental company's customer service.
In most cases, with the same fuel as you picked it up with.
Valid driver's license, identification, and a credit card.
It is worth checking the restrictions when booking, such as the minimum and maximum rental period.