Car Rental at Zagreb Airport (ZAG) – Pickup, Prices & Local Driving Tips

Welcome to Zagreb! Renting a car is a great way to explore the beautiful landscapes and cities of Croatia. In this guide, you will find all the important information you need regarding pickup at Zagreb Airport (ZAG), costs, and local driving conditions.

Where are the car rental companies located?

Car rental company offices are usually located inside or near the airport terminals. Most rental counters are in the baggage claim area or at a location accessible by a short transfer. It is advisable to check the specific location on the rental company's website or at the airport information desk upon arrival.

Which rental companies are present?

Numerous international and local car rental companies operate at Zagreb Airport. The most common include Avis, Budget, Europcar, Hertz, and Sixt. The selection is wide, so you are sure to find a car that meets your needs.

What kind of car should I choose?

Choosing the right car depends on your travel plans. Here are some popular categories:

CategoryDaily price (EUR, estimate)
Economy20 - 30
Compact25 - 40
Mid-size35 - 50
SUV50 - 80
Luxury80+

Prices may vary depending on seasonal changes and availability.

What you need to know when picking up the car

Most car rental companies require you to be at least 21 years old to drive, but higher age limits may apply to certain categories. You will need a valid driver's license, identification (passport or ID card), and a credit card to deposit the security deposit. The deposit amount depends on the chosen car and the rental company, but is usually several hundred euros. It is advisable to clarify the payment methods as well, as debit cards are not accepted everywhere.

Insurance options

Among the insurance options offered during rental, the most important is CDW (Collision Damage Waiver), which covers damage to the car in the event of an accident. It is worth considering theft insurance as well. It is important to clarify that the insurance has an excess (deductible), which you will have to pay in the event of an accident. Ask the rental company if there is an option to reduce or waive the excess for an additional fee.

Driving in Croatia

In Croatia, you must drive on the right side of the road. There are toll sections on the highways where payment can be made in cash or by credit card. Parking in cities is usually paid, with parking meters or parking garages. Speed limits are generally 130 km/h on highways, 90 km/h on country roads, and 50 km/h within built-up areas.

FAQ

Do I need an international driving permit?

No, if your EU driving license is valid.

In what currency can I pay?

Generally in EUR or local currency (kuna).

What is the deposit (security deposit)?

The deposit is an amount that the rental company retains on your credit card to cover potential damages.

How do highway tolls work?

There are toll booths on the highways where you can pay with cash or credit card.

What to do if I have an accident?

Stop immediately, notify the police and the rental company.

How do I find parking in Zagreb?

Paid parking is available in the city center, with parking meters or parking garages.

Can I drop off the car at another location?

Yes, but it usually involves a surcharge.

What does the CDW insurance cover?

CDW covers damage to the car in the event of an accident, but there is usually an excess.

Do I have to pay for air conditioning?

Some rental companies charge an extra fee for using air conditioning, but this is not common.

How can I cancel the reservation?

Cancellation terms depend on the rental company, usually you can cancel online or by phone.

What to do if I arrive late for pickup?

Notify the rental company as soon as possible, as a late arrival may incur a surcharge.

More car rental airport pages