Welcome to Balikpapan! Renting a car is a great way to explore the area, but knowing the pickup process, paperwork, costs, and local traffic rules can help make your trip smoother. This guide will help you navigate the car rental process at Sultan Aji Muhamad Sulaiman Airport (BPN).
Car rental company offices are usually located within the airport area, near the baggage claim hall, or in the parking lots. The exact location may vary, so it’s advisable to check at the airport information desks or on the rental company’s website. Several international and local rental companies operate at the airport, such as Avis, Hertz, Europcar and localized rental companies.
The selection is wide, depending on your budget and needs. Here are some popular categories:
| Category | Daily price (EUR, approximately) |
| Economy | 20 - 30 |
| Compact | 25 - 40 |
| Mid-size | 35 - 50 |
| SUV | 50 - 80 |
| Premium/Luxury | 80+ |
Prices may vary seasonally and depending on availability.
You will need a valid driver’s license, identification (passport), and a credit card. Most rental companies require a minimum age of 21, but higher age limits may apply for certain categories. The security deposit amount varies depending on the vehicle category and will be deducted from your credit card. Credit card, and rarely cash, are generally accepted payment methods.
It is important to clarify the insurance terms. CDW (Collision Damage Waiver) covers collision damage, and Theft Protection covers theft. The Excess (deductible) is the amount you have to pay in the event of damage. It is worth asking the rental company what insurance packages they offer and which one suits your needs. Consider whether you need additional insurance, such as travel insurance or baggage insurance.
Traffic in Indonesia can be heavy, especially in cities. Speed limits are generally low, 50 km/h in built-up areas, and 80-100 km/h on highways. Most highways require toll payments. Parking in cities can be difficult and often requires a fee. Always pay attention to local traffic rules and pedestrians.
Yes, an international driving permit is generally required along with your home country’s license.
Not necessarily, but it is advisable to bring it with you if your driver's license is not issued in Latin characters.
A major credit card in the renter’s name is usually required for the deposit and rental fee.
Generally in euros or local currency (Indonesian Rupiah), but a credit card is the most convenient solution.
The minimum age is typically 21, but some companies require renters to be 25 or older.
Immediately notify the police and the rental company. Take pictures of the scene and the damage.
CDW (Collision Damage Waiver) covers damage to the rental car itself, but often has an excess.
The deposit is deducted from your credit card and refunded when the vehicle is returned undamaged.
Theft insurance covers loss or damage due to theft, and is a good idea for peace of mind.
CDW and Theft Protection are basic, but reducing the Excess can also be a good idea.
Toll roads exist in some areas and are usually paid for in cash.
Some rental companies limit mileage, so it is worth checking this in the contract.
Parking is generally available, but it’s best to confirm arrangements at your hotel or destination.
Usually at the airport, at the rental company's office. Pay attention to the return time.
Rental cars should include a spare tire and tools. Contact the rental company for assistance if needed.
Valid driver’s license, identification (passport) and credit card.
Yes, but you’ll need to declare the additional driver and they may need to meet the same requirements as the primary renter.
Generally with the same fuel as you picked it up with.
Late returns usually incur extra charges, often calculated per hour or day.
Some rental companies limit the driving area, so it is worth checking this in the contract.
The 'excess' is the amount you are still responsible for paying if the car is damaged or stolen, even with insurance.
Child seats usually need to be rented separately, and it is advisable to book in advance.
Rental desks are typically located in the arrivals hall; follow the signs for 'Car Rental'.