Welcome to Kuala Namu International Airport! Renting a car is a great way to explore Medan and the surrounding area comfortably. This guide provides all the important information you need, from pickup to local traffic rules, to get your trip off to a smooth start.
Car rental company offices are usually located in the airport arrival area. Most companies have a counter in the main terminal, and from there you can reach the cars with a free shuttle or a short walk. It is advisable to check the specific location in your booking confirmation.
Numerous international and local car rental companies are available at Kuala Namu International Airport. Frequent players include Avis, Budget, Hertz, Sixt and Europcar, as well as local providers. The selection is wide, so you are sure to find a car that meets your needs.
Choosing the right car depends on your travel plans. Here are some popular categories:
| Category | Daily price (EUR, estimate) |
| Economy | 20 – 30 |
| Compact | 25 – 40 |
| Mid-size | 35 – 50 |
| SUV | 50 – 80 |
| Luxury | 80+ |
Prices may vary depending on seasonal changes and availability.
In Indonesia, you generally need to be 21 years old to rent a car, but some companies may apply a higher age limit and charge an additional fee for younger drivers. You will need a valid driver's license, passport and credit card for booking and depositing the security deposit. The amount of the deposit varies depending on the car you choose, but is usually several hundred euros. Most places accept credit cards, but it is advisable to inquire in advance about specific payment options.
Insurance options offered during rental may include CDW (Collision Damage Waiver), which reduces your liability in the event of an accident, as well as theft insurance. It is important to clarify the extent to which the insurance covers damages and what the excess is. It is worth asking the rental company if the insurance is valid internationally.
Traffic in Indonesia can be heavy, especially in cities. Speed limits are generally low, 50 km/h in built-up areas and 80-100 km/h on highways. Most highways have toll sections, so have cash ready to pay. Parking in cities can be challenging and is often paid. Always pay attention to local traffic rules and pedestrians.
It is advisable to bring an international driver's license, but in many cases a valid domestic driver's license is sufficient.
Generally, a credit card is accepted for the deposit, rarely cash.
Immediately notify the police and the rental company. Take pictures of the scene and the damage.
Most highways have toll sections where you can pay with cash or electronically.
Parking in cities can be difficult and is often paid. Be prepared to spend time searching for a parking space.
Traffic flows on the left side of the road in Indonesia. Wear a seatbelt and observe the speed limits.
CDW reduces your liability in the event of an accident, but generally does not cover the full damage.
Additional drivers must generally be reported to the rental company and an additional fee must be paid.
The excess is the amount you pay for damages, even if you have CDW insurance.
This depends on the rental company's rules. Usually, an extra fee must be paid for returning to another city.
Most car rental companies have an online booking system, or you can book by phone.